Crisis management plans
Easy-to-follow, role-based plans that tell leaders, staff and families what to do, who decides, how to communicate and when to escalate.
Emergency Response / Risk & Safety
A clear plan for
the moments that matter.
Easy-to-follow crisis management plans and safety protocols that help businesses, resorts and individuals prepare for natural disasters, manmade emergencies, inspections and operational disruptions.
Operational readiness
A crisis plan is only useful when people can follow it under pressure.
AssessPlanActRecover
Core services
Preparedness people can actually use.
Richard turns complex risks and requirements into straightforward plans, clear responsibilities and repeatable actions—not documents that sit untouched on a shelf.
Natural-disaster preparedness
Practical procedures for hurricanes, wildfires, floods, earthquakes and tsunamis, including alerts, evacuation, sheltering, accountability and continuity.
Manmade emergency procedures
Response planning for active threats, workplace violence, utility failures, security incidents and other human-caused disruptions.
Fire prevention & inspection readiness
Fire-prevention protocols, pre-inspection reviews, documentation readiness, corrective-action tracking and preparation for fire and life-safety inspections.
Contamination prevention & response
Evidence-informed protocols for infectious disease, foodborne illness and other contamination risks, including prevention, isolation, communication and qualified remediation coordination.
Compliance protocols
Operational procedures and readiness support aligned with applicable OSHA, EPA, state, local and health-department requirements.
Who we serve
Preparedness for people, property and continuity.
Resorts & hospitality
Guest and employee safety, inspection readiness, fire prevention, contamination controls and resort-specific emergency operations.
Businesses & multi-site operations
Location-specific crisis plans, compliance protocols, incident prevention and standardized response procedures for distributed teams.
Government & public sector
Preparedness planning, continuity procedures, risk reviews and practical documentation for agencies and public facilities.
Individuals & families
Personalized household plans for evacuation, sheltering, communications, supplies and recovery during local hazards and disasters.
Risk & Safety Practice LeadPractice leadership
Richard Muller
Risk & Safety Practice Lead
Richard creates clear, usable crisis management plans that guide organizations and individuals through natural disasters, manmade emergencies and the first critical stages of recovery.
His multidisciplinary background spans microbiology, chemistry, infectious-disease program work, OSHA-related training and hands-on resort safety and security operations. His experience includes workers’ compensation support, incident prevention, slips and falls, fire and inspection readiness, contamination concerns and emergency procedures. Onsite consulting is centered in Hawaii; planning, document review and program development can be delivered remotely nationwide.
View Richard’s LinkedIn profileTypical deliverables
Leave with a plan people can follow.
Every engagement is scoped to the organization, location, applicable requirements and the authority of emergency and regulatory agencies.
Plain-language crisis management plan
Emergency roles and decision matrix
Evacuation, shelter and accountability procedures
Natural-disaster response playbooks
Fire-prevention and inspection checklist
Contamination response and remediation protocol
Regulatory-readiness gap review
Communications and after-action plan
Safety and preparedness training is available online or onsite.
Explore Training Caraway can turn crisis plans, emergency procedures, fire-prevention protocols and contamination controls into custom online training or onsite sessions in Hawaii for employees, managers and operational teams.
Caraway consulting supports organizational preparedness and does not replace emergency services, legal counsel, medical advice, code officials or licensed professional services where those are required.
Strengthen readiness
Start before the warning—or the incident.
Tell Rich about the property, people, current plan and highest-concern scenarios. He’ll help define a practical first step.